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Freight Forwarding Manager

2 months ago

Feltham, Greater London, United Kingdom ALS Recruiting Solutions Full time
Key Account Manager - Freight Forwarding

ALS Recruiting Solutions is seeking an experienced Freight Forwarding Manager to join our team. As a Key Account Manager, you will play a vital role in managing time-critical shipments for a diverse portfolio of clients, including perishable goods and ship spares in transit.

Responsibilities:
  • Customs Clearance: Handle airfreight shipments using CDS (operating system: Sequoia).
  • Documentation: Process road freight exports/imports, including raising T1 documents.
  • Cargo Coordination: Work with handling agents at Heathrow (LHR) to release cargo.
  • Logistics Management: Arrange collections from LHR and deliveries nationwide.
  • Client Quoting: Provide clients with competitive and accurate quotes.
  • Administration: Raise invoices and process supplier invoices for payment.
  • Customer Service: Maintain our high standards of quality service.
  • Troubleshooting: Resolve any issues that may arise with shipments.
  • Attention to Detail: Ensure every step of the process is accurate and efficient.
Requirements:
  • 10+ years' experience within the freight forwarding industry.
  • Strong import customs experience, especially with airfreight.
  • Familiarity with time-critical shipments (e.g., perishable goods, pharma, ship spares).
  • Knowledge of all transport modes: air, road, sea, and courier.
  • Experience with UK Freight Forwarding processes (essential).
  • A thorough understanding of quality customer service.
  • Import/Export customs experience, particularly in raising T1 documents.
What We Offer:
  • Competitive Salary: £35,000 - £46,000 depending on experience.
  • Bonus Structure: 10% of your annual salary if the business sales target is met/exceeded.
  • Be part of a growing company where your contributions directly impact our success.