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ALS Recruiting Solutions is seeking an experienced Freight Forwarding Manager to join our team. As a Key Account Manager, you will play a vital role in managing time-critical shipments for a diverse portfolio of clients, including perishable goods and ship spares in transit.
Responsibilities:- Customs Clearance: Handle airfreight shipments using CDS (operating system: Sequoia).
- Documentation: Process road freight exports/imports, including raising T1 documents.
- Cargo Coordination: Work with handling agents at Heathrow (LHR) to release cargo.
- Logistics Management: Arrange collections from LHR and deliveries nationwide.
- Client Quoting: Provide clients with competitive and accurate quotes.
- Administration: Raise invoices and process supplier invoices for payment.
- Customer Service: Maintain our high standards of quality service.
- Troubleshooting: Resolve any issues that may arise with shipments.
- Attention to Detail: Ensure every step of the process is accurate and efficient.
- 10+ years' experience within the freight forwarding industry.
- Strong import customs experience, especially with airfreight.
- Familiarity with time-critical shipments (e.g., perishable goods, pharma, ship spares).
- Knowledge of all transport modes: air, road, sea, and courier.
- Experience with UK Freight Forwarding processes (essential).
- A thorough understanding of quality customer service.
- Import/Export customs experience, particularly in raising T1 documents.
- Competitive Salary: £35,000 - £46,000 depending on experience.
- Bonus Structure: 10% of your annual salary if the business sales target is met/exceeded.
- Be part of a growing company where your contributions directly impact our success.