Student Support Officer
1 week ago
About the Role:
We are seeking a highly skilled and compassionate Student Support Officer (Welfare) to join our team at Lancaster University. As a key member of our student support services, you will play a vital role in ensuring the welfare and well-being of our students.
Key Responsibilities:
- Provide exceptional welfare support services and guidance to students, including those under 18 years old.
- Maintain accurate and up-to-date student records, ensuring confidentiality and data protection.
- Assist with the organization and delivery of orientation week and presentations, promoting a smooth transition for new students.
- Support the planning and execution of social activities, fostering a sense of community among students.
- Respond to student inquiries and concerns regarding accommodation, providing timely and effective solutions.
Requirements and Qualifications:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with students, staff, and external partners.
- Strong IT and data analysis abilities, with experience in maintaining accurate records and databases.
- Problem-solving skills, with the ability to think critically and creatively in high-pressure situations.
- Commitment to safeguarding student welfare, with a deep understanding of relevant policies and procedures.
About Lancaster University:
Lancaster University is a world-class institution, renowned for its academic excellence, research innovation, and commitment to student success. As a member of our team, you will be part of a diverse and inclusive community, dedicated to providing exceptional support services to our students.
Equality and Diversity:
Lancaster University is an Equal Opportunities Employer, committed to promoting diversity and inclusion in all aspects of our work. We welcome applications from candidates with a range of backgrounds and experiences, and are dedicated to creating a fair and inclusive recruitment process.
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