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Senior Project Coordinator, Pension Services

2 months ago

North East England, United Kingdom Aptia Full time
Position Overview

About Aptia

Aptia is a pioneering entity in the realm of employee benefits and pension administration solutions, dedicated to enhancing the landscape of administrative services.

In a market ripe for development, Aptia is set to support over 1,100 clients across the US and UK, bolstered by shared services from India and Portugal, positively impacting the lives of more than seven million individuals.

Our growth trajectory is fueled not only by our investors but also by our unwavering commitment to the advancement and success of our team members. At Aptia, we prioritize investment in learning and development, creating unique career pathways for our staff.

Our core values—Specialist, Responsive, Thoughtful—are not mere words; they define our operational ethos. Our team exemplifies these principles daily, striving to exceed client expectations, adapt continuously, and cultivate authentic long-term relationships.

If you seek a dynamic sector within a company culture that values agility and career development, your next opportunity may be here.

Role Responsibilities

The Position:

Are you a seasoned Project Coordinator with expertise in defined benefit pension administration?

In this role, you will oversee a diverse array of large-scale and intricate projects in a client-facing capacity. Projects will encompass various aspects of Pension Administration, including implementations, benefit modifications, pension dashboards, GMPE, and de-risking initiatives.

This position is expected to align with an Aptia office in the UK, offering a hybrid working arrangement. Other flexible working options may be considered on a case-by-case basis.

Key Responsibilities:

  • Comprehensive management of moderately complex to complex projects, ensuring timely delivery, adherence to budget, and high client satisfaction levels.
  • Creation and upkeep of detailed, robust, high-quality risk and project plans, encompassing resources, scope, costs, assumptions, and dependencies—keeping plans current throughout the project lifecycle.
  • Conducting regular work stream and project meetings, documenting and following up on identified actions and risks. This includes ongoing project evaluations through toll gate reviews and health assessments.
  • Assessing the implications of scope alterations and modifying project plans and communications accordingly.
  • Reviewing significant project proposals characterized by high complexity and identifiable risks, validating project requirements, and suggesting necessary adjustments to proposals.
  • Managing cross-departmental resources, negotiating internal resource needs against competing priorities.
  • Engaging in client-facing communications as required, ensuring that progress, risks, and issues are conveyed clearly with a solutions-oriented mindset.
  • Delegating tasks to junior and support team members as necessary, ensuring compliance with departmental standards and procedures.
  • Fostering a culture of continuous improvement by actively proposing new standards and procedures based on project experiences and outcomes.

Candidate Profile:

  • Proven experience as a Project Coordinator, with extensive knowledge of DB, DC, and insured pension schemes. Experience in both Trust and Insurance-based work is highly desirable.
  • Demonstrated experience in managing pension administration projects.
  • Exceptional relationship-building and communication skills at all organizational levels, both internally and externally.
  • Highly organized and structured, capable of effectively prioritizing multiple workloads across various deadlines.
  • A proactive learner, adaptable to evolving environments.
  • Strong business acumen with prior client-facing experience.
  • Possession of a project management qualification is advantageous or a willingness to pursue one.
  • Proficient in MS Office applications, including Word, PowerPoint, and Excel.

If this role aligns with your career aspirations, we encourage you to express your interest.