Sports Betting Shop Assistant

4 weeks ago

Luton, Luton, United Kingdom Entain Full time
Job Title: Retail Customer Service

At Entain, we're looking for a talented Retail Customer Service professional to join our team. As a key member of our shop team, you'll be responsible for delivering exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities:
  • Provide outstanding customer service, ensuring that every customer leaves the shop feeling valued and satisfied.
  • Build strong relationships with customers, understanding their needs and preferences, and providing personalized recommendations.
  • Process customer transactions, including cash handling and operating point-of-sale systems.
  • Work collaboratively with the shop team to achieve sales targets and drive business growth.
  • Maintain a high level of product knowledge, staying up-to-date on new products and promotions.
  • Contribute to a positive and inclusive shop environment, promoting a culture of respect and teamwork.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven customer service experience, preferably in a retail or sales environment.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Basic math skills and accuracy with handling cash and operating point-of-sale systems.
  • Availability to work a variety of shifts, including evenings and weekends.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A fun and supportive work environment.
  • Discounts on Entain products and services.

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