Assistant Manager

6 days ago


Bedford, Bedford, United Kingdom Wells & Co Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Wells & Co. As a key member of our management team, you will play a vital role in driving sales, maintaining excellent standards, and exceeding customer expectations.

Key Responsibilities
  • Supporting the General Manager: Collaborate with the General Manager to ensure the smooth day-to-day operation of the site, adhering to company standards, policies, and procedures.
  • Motivating and Inspiring the Team: Foster a positive and supportive team culture, motivating and inspiring your team to deliver exceptional customer service and achieve sales targets.
  • Ongoing Training and Development: Provide ongoing training and development opportunities to enhance the skills and knowledge of your team members.
  • Driving Sales: Maintain excellent standards and exceed customer expectations to drive sales and revenue growth.
  • Maintaining Front of House Standards: Ensure that front of house standards are consistently met, and excellence is achieved in food, hotel, service, and drink quality.
  • Adhering to Legislative Requirements: Ensure compliance with all relevant legislative requirements, including people, safety, and licensing regulations.
  • Stock Management: Conduct regular stock counts and compare usage reports to identify opportunities for tighter control and cost savings.
Requirements
  • Excellent Customer Service: Deliver exceptional customer service and maintain a positive attitude in a fast-paced and pressurized environment.
  • Leadership and Motivation: Demonstrate energy and motivation to lead and inspire your team, driving sales and achieving business objectives.
  • Organizational and Communication Skills: Possess excellent organizational and communication skills, with the ability to work effectively in a team environment.
  • Previous Experience: Hold previous experience in a management or leadership role within the hospitality industry, with a proven track record of success.
  • Industry Passion: Demonstrate a genuine passion for the hospitality industry and a willingness to adapt to changing circumstances.
  • Results-Driven and Ambitious: Be a results-driven and ambitious individual, keen to develop your career and grow with our company.

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