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Technology Support Specialist
2 months ago
Job Summary:
Niche Recruitment Ltd is seeking a highly organized and customer-focused Technology Administrator to join their technology Service Support team. This role offers excellent opportunities for growth and development within a leading, multinational business.
Key Responsibilities:
- Provide exceptional customer service and support to internal stakeholders and external partners.
- Process requests and manage the ticket system to ensure efficient resolution of technical issues.
- Enter data to provide access for workers across the company's system, ensuring seamless integration and minimal downtime.
Requirements:
- A disciplined and organized approach to work, with a strong attention to detail.
- Exceptional customer service skills, with the ability to communicate effectively with diverse stakeholders.
- Proficiency in Microsoft Office applications, including Word, Outlook, and Excel.
- A strong understanding of technology systems and processes, with the ability to problem-solve effectively.
- Beneficial but not essential, experience or interest in a technology role.
About the Company:
Niche Recruitment Ltd is a market leader in their industry, with a strong reputation for innovation and excellence. The company has experienced impressive growth, leading to substantial infrastructure development and a highly supportive work environment.
What We Offer:
As a Technology Administrator, you will be part of a collaborative and modern team, with access to comprehensive training and development opportunities. You will work in a well-structured and supportive environment, with a focus on delivering exceptional results and exceeding customer expectations.
