Apprenticeship Quality Assurance Specialist

2 weeks ago


Bristol, Bristol, United Kingdom Best Practice Network Full time
Job Description

Best Practice Network is seeking an experienced and dedicated Apprenticeship Quality Assurance Specialist to oversee and enhance the quality of our Early Years, Playworker and Teaching Assistant apprenticeship programmes.

Key Responsibilities:
  • Lead a team of Internal Quality Assurers (IQAs) to ensure effective quality assurance across TAPY apprenticeship programmes.
  • Set objectives and KPIs, monitor performance, and provide regular feedback to the IQA team.
  • Develop and implement a quality assurance strategy for apprenticeship programmes, achieving quality KPIs and reporting and tracking of all quality metrics.
  • Collaborate with the Centre Manager, Performance Managers, and Tutors to prepare External Quality Assurance (EQA) visits to ensure full compliance and no sanctions.
  • Ensure that all assessments are valid, reliable, and conducted in line with regulatory and awarding body and JCQ requirements.
  • Monitor and analyse data on assessment outcomes to identify areas for improvement and implement corrective actions.
  • Lead the Observations of Teaching, Learning, Coaching and Assessment (OTLCA) strategy, evaluate outcomes, and ensure actions are tracked on the Quality Improvement Plan.
  • Ensure that any potential compliance issues are communicated directly to the CAPs and Apprenticeship Finance teams to protect any delays in ESFA funding.
  • Lead, record, and manage informal complaints with support from Performance Managers and the Centre Manager.
  • Liaise with the Quality and Compliance Director for any formal complaints that are raised via BPN's Complaints and Appeals Policy.
Requirements:
  • Proven experience in quality management within the apprenticeship or vocational education sector.
  • Strong understanding of regulatory requirements and quality assurance processes related to apprenticeships.
  • Experience in line managing and developing a team, preferably in an educational or training environment.
  • Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.
  • Relevant qualifications in education, training, or quality assurance (e.g., experience working with awarding bodies and regulatory agencies).
  • Familiarity with digital tools and platforms used in apprenticeship delivery and assessment.
  • Good level of IT skills, Microsoft 365 applications including Excel.
  • Passionate about quality and committed to ensuring the highest standards of delivery.
  • Demonstrated integrity and professionalism, with a strong commitment to upholding the values and reputation of Best Practice Network.
  • Flexibility to travel and full UK driving licence.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • Collaborative and supportive work environment.
  • Recognition and reward for outstanding performance.
  • Flexible working arrangements and work-life balance.


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