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Project Management Officer

3 months ago

Blackpool, Blackpool, United Kingdom Focus 5 Recruitment Ltd Full time

Focus 5 Recruitment Ltd is seeking a skilled Project Management Officer to lead initiatives aimed at enhancing the customer information system for a prominent online retail client.

In this position, you will play a crucial role in the advancement of their customer information system and communication framework.

Project Objectives:
The primary goal of these initiatives is to enhance accessibility and utilization of customer insights and data, ensuring continuous improvement in the relevance and quality of customer communications.

Benefits of the Project Management Officer Role:

  • Flexible working arrangements with a combination of in-office and remote work
  • Competitive salary with biannual bonus opportunities
  • Employee and family discounts
  • Complimentary parking facilities
  • Pension scheme and life insurance coverage
  • Health cash plan
  • Regular team-building and social events
  • Modern office environment with excellent amenities, including a subsidized cafeteria

Key Responsibilities:
As a Project Management Officer, you will be responsible for the daily coordination of system enhancements and project developments. This includes:

  • Establishing clear timelines for each project and ensuring adherence to plans
  • Becoming a subject matter expert (SME) for the customer information system, assisting in larger implementation projects
  • Collaborating with the Communications and Campaigns teams to provide insights on optimizing the system and data
  • Facilitating the onboarding of new tools and processes, including the creation of documentation and training materials for effective adoption
  • Coordinating data analysis efforts for data consultants
  • Assisting the team in resolving challenges and issues related to data reporting

Qualifications Required:
To be successful in this role, candidates should possess:

  • A minimum of one year of experience in project management within a database or system development context
  • A solid understanding of how customer data can drive business success
  • Experience in a dynamic, multi-project environment

This position presents an excellent opportunity for a Project Management Officer or an emerging Project Manager to join a leading player in the ecommerce and retail sector. There is significant potential for professional development and career advancement.