Business Systems Analyst

5 days ago

London, Greater London, United Kingdom TVS Supply Chain Solutions UK & Europe Full time
About the Role

We are seeking a highly skilled Business Systems Analyst to join our team at TVS Supply Chain Solutions UK & Europe. As a Business Systems Analyst, you will play a critical role in supporting our Product Owners and wider Product teams in ensuring that customer requirements are identified, documented, and converted into clear, well-defined, and testable work items.

Main Responsibilities
  • Technical Requirements Management
    • Identify and document technical/system requirements to ensure seamless product development.
    • Ensure complete and up-to-date documentation of functional specifications and processes for product features.
  • Documentation and Support
    • Ensure user guides are complete and up-to-date for product support teams.
    • Ensure correct configuration management is carried out and documented for product changes.
  • Project Coordination
    • Coordinate across teams to ensure joined-up delivery.
    • Capture, document, and communicate integration/third-party requirements.
  • Technical Design and Testing
    • Liaise with Software Developers during technical design development.
    • Support Software QA team in the development of System Test Specifications and coordination of user test activity based on functional specifications and business scenarios.
  • Process and Operational Support
    • Provide process and operational support documentation.
    • Deliver project activities in line with agreed time scales, ensuring any changes to approved timing are formally agreed with Manager/Project Leader and Business Owners.
  • Problem Resolution
    • Assist the support team in fault finding and problem resolution with existing IT systems.
Requirements
  • Key Skills and Experience
    • Self-starter, able to work on activities with minimal supervision.
    • Strong analytical, problem-solving, and process analysis skills.
    • Excellent working knowledge of basic project management methodologies.
    • Exceptional oral and written communication skills, able to talk to technical and non-technical colleagues and clients.
    • Experience of working on agile IT projects.
    • Self-driven, confident to lead and to listen to others.
    • Manage and track multiple projects across teams and third parties.
    • Understanding of supply chain application systems and business processes.
    • Working knowledge of BPMN.
  • Security Clearance
    • Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance.
About TVS Supply Chain Solutions UK & Europe

We are a leading provider of supply chain solutions, and we are committed to delivering exceptional results for our clients. We offer a dynamic and supportive work environment, and we are proud to be a forces-friendly employer and a signatory to the Armed Forces Covenant.

We are an equal opportunities employer, and we welcome applications from diverse candidates. If you require any adjustments to allow you to take a full and active part in the selection process, please notify us as part of your application.

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