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Quality Operations Manager

2 months ago


Hertfordshire, United Kingdom GlaxoSmithKline Full time
Job Title: Quality Operations Manager

GlaxoSmithKline is seeking a highly skilled Quality Operations Manager to join our team. As a key member of our quality function, you will be responsible for promoting quality and compliance through the product life-cycle in the manufacturing and production operations across GSK Sites.

Key Responsibilities:
  • Provide coaching and mentoring for a small team of stream-aligned quality personnel, including recruitment, appraisals, 1:1s, training, and development.
  • Ensure the team sets a strong example with regards to Quality and Compliance performance and drives prompt resolution of issues.
  • Promote safe working practices in the area and provide direction and oversight for the functional environmental, health, and safety (EHS) programmes.
  • Promote quality and compliance within the stream and monitor all quality-related systems, improvement procedures, and documentation.
  • Ensure resource management processes are in place to deliver Batch Release, investigation, and operations oversight and support to projects.
  • Support audits across the site, including overseeing L1 audit programmes within the team.
  • Be an effective member of the wider Value Stream management team, providing input into strategy and objectives.
  • Foster a continuous quality improvement culture within the OQ department and deputise for the Operational Quality Director as required.
About You:

You will be a Qualified Person (QP) with a recognized QP qualification in the UK. You will also have strong experience of working in quality at a sophisticated manufacturing site, with self-motivation, resilience, and calmness under pressure. Strong communication skills are essential for this role.

About Ware Manufacturing Site:

Medicines at Ware are presented as either Respiratory devices or in Oral Solid Dose form. The site holds a unique position in our network as the only site responsible for launching the company's pipeline of new medicines in these dose forms.

The OSD value stream plays a unique role in the GSK network as the only designated facility for the launch of OSD products. The stream is currently in the process of moving into a new facility which will be fully operational in the coming months manufacturing commercial, clinical, and development material.

This role gives the successful candidate the opportunity to develop their knowledge of technology transfer, collaboration with R+D organization, as well as the chance to influence and shape the delivery of the future in the new building and the technologies being implemented.