Network & Systems Administrator

4 days ago

Warrington, Warrington, United Kingdom American Golf Full time
About the Role

We are seeking a highly skilled and motivated Network & Systems Administrator to join our IT team at American Golf. As a key member of our team, you will be responsible for managing and maintaining our IT infrastructure, both on-premises and in the cloud.

Key Responsibilities
  • System Administration:
    • Manage Microsoft Server-based systems, including installation and updates.
    • Deploy and manage monitoring systems for optimal performance.
    • Collaborate with third parties for seamless system integration.
    • Troubleshoot network-related issues and create policies aligned with best practices.
  • Network Management:
    • Monitor, maintain, and optimize our LAN, WAN, store, and warehouse infrastructure.
    • Configure, manage, and monitor network devices (routers, switches, firewalls, APs).
    • Ensure network security and advise on best practices.
    • Manage network incidents and work with external providers when necessary.
    • Plan and implement network upgrades to maintain a robust infrastructure.
  • Microsoft 365 Administration:
    • Administer the Microsoft 365 Enterprise suite, including Exchange Online, SharePoint, Teams, and Intune.
    • Manage user accounts, permissions, and security compliance.
    • Conduct security audits and maintain backup/recovery strategies.
  • User Support:
    • Provide technical support to office, warehouse, remote, and store-based end-users.
    • Assist with onboarding/offboarding, including account provisioning.
    • Support store upgrades, refits, and openings as needed.
  • Backup, Disaster Recovery & Documentation:
    • Ensure Disaster Recovery and Business Continuity plans are up to date.
    • Maintain system documentation and manage hardware/software inventories.
    • Keep detailed network documentation, including topology diagrams and device configurations.
  • Performance Optimisation & Collaboration:
    • Monitor and optimize business system performance.
    • Address performance bottlenecks and collaborate with external partners for escalated issues.
    • Regularly update the Infrastructure Manager on system status and projects.
Requirements
  • Systems Administration: Experience with Microsoft Server systems and Microsoft 365, including Exchange Online, SharePoint, Teams, and Intune.
  • IT and Networking Expertise: Strong knowledge of IT infrastructure, network architecture, and optimization.
  • Cloud Computing: Proficiency with Azure and AWS cloud environments.
  • Active Directory & DNS Management: Expertise in managing Active Directory, Group Policy, and DNS.
  • Virtualisation Technologies: Familiarity with VMware and Hyper-V.
  • Troubleshooting: Strong problem-solving skills to resolve complex IT issues.
  • Communication & Teamwork: Excellent communication and collaboration skills.
  • Education & Certifications: Bachelor's degree in Computer Science or related field, or equivalent work experience. Certifications like MCSE or CompTIA Security+ are a plus.

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