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Client Engagement Coordinator

3 months ago

London, Greater London, United Kingdom Tate Full time

Position: Client Engagement Coordinator
Type: Temporary, ongoing
Rate: £14.00 per hour
Location: Hybrid


Our esteemed client, a global leader in research and advisory services for technology firms, is seeking a dedicated Client Engagement Coordinator to enhance their Research Engagement Services team.


This role primarily involves managing client communications and overseeing inbox operations, where you will interact directly with clients, potential clients, and vendors to facilitate requests with the company's advisory specialists. If you are committed to providing outstanding client support, possess excellent problem-solving abilities, and have a strong desire to learn and grow, this position may be ideal for you.


As a Client Engagement Coordinator, you will be assigned to a specific content team, assisting in the management and scheduling of inquiry requests. Your role will involve liaising with both internal teams and external clients to ensure inquiries are directed to the most suitable expert for the insights they require.

Key Responsibilities:

  • Engaging with internal and external stakeholders
  • Managing and scheduling inquiries while distributing published research
  • Delivering high-level customer service
  • Fostering strong professional relationships
  • Reviewing industry research to gain insights into complex subjects

Candidate Profile:

  • Exceptional problem-solving capabilities
  • Strong organizational and time management skills
  • Meticulous attention to detail
  • Quick adaptability to new systems and tools
  • Positive approach towards performance metrics and objectives
  • Genuine interest in business and technology
  • Desire to learn and develop
  • Excellent written and verbal communication skills
  • Proficient in English at a professional level (speaking, reading, writing)

We encourage you to consider this opportunity as a significant step in your professional journey.

Note: This advertisement will remain open until the position is filled. Interviews will be conducted throughout this period.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is dedicated to promoting equal opportunities. We invite candidates to inform us of any adjustments needed during the application or interview process to ensure a comfortable and accessible experience.