Client Services Coordinator

4 weeks ago


Bristol, Bristol, United Kingdom Travail Employment Group Full time £24,000 - £28,000

Position: Client Services Coordinator

Salary: £24,000 to £28,000 per annum

Type: Permanent

Working Hours: 08:30am to 17:30pm, Monday to Friday

Location: Bristol

Benefits:

  • 28 days holiday, increasing with service
  • Pension scheme
  • Parking facilities
  • Flexible working hours
  • Life assurance coverage

Established in 1976, our client is a prominent leader in the manufacturing sector, currently seeking a dedicated Client Services Coordinator to enhance their team.

This role involves working within a dynamic global organization, where you will be part of a collaborative team environment. Your responsibilities will include:

  • Processing orders and maintaining customer communication.
  • Identifying and resolving customer inquiries and issues.
  • Engaging with clients through various communication channels.
  • Providing support to the sales department.
  • Assisting with marketing initiatives.
  • Addressing complaints and managing order discrepancies.
  • Staying informed about new products and services.
  • Organizing documentation and maintaining accurate records.
  • Updating CRM systems with relevant information.
  • Collaborating with the accounts department as needed.

The ideal candidate will possess strong customer service skills, experience in order processing, and familiarity with CRM systems. Previous experience in a manufacturing or supplier-based environment is advantageous.

This position is perfect for individuals who have held roles such as Client Services Coordinator, Sales Administrator, or Administrative Support.

Joining this employee-focused organization will provide you with opportunities for professional growth and development within the customer services team.



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