Golf Club Operations Manager

1 month ago

Eastbourne, East Sussex, United Kingdom Get Golfing CIO Full time
Job Title: Hybrid General Manager/Golf Manager

As a key member of the Get Golfing CIO team, we are seeking a highly skilled and experienced Hybrid General Manager/Golf Manager to join our team at Eastbourne Downs Golf Club. This is a unique opportunity to lead and manage both the golf operations and the overall management of the venue, with full P&L responsibility.

Key Responsibilities:
  • Management and guardianship of the Member and Guest experience
  • Day-to-day management of the venue in accordance with policies and procedures
  • Leading and motivating the Senior Management Team to deliver outstanding success
  • Ensure the venue and surrounds are presented within Set-To-Sell guidelines
  • Ownership and accountability for the Site P&L and achieving set budgets
  • Presentation of monthly trading position including variance analysis to CEO & CFO
  • Ensure the venue is compliant with all relevant legislation including H&S and licensing
  • Managing relationships and projects with third parties including suppliers & contractors
Golf Manager Responsibilities:
  • Oversee the daily operations of all golf facilities within the organisation
  • Develop and implement strategies to enhance the member and visitor experience
  • Ownership of the golf sales efforts and on-site marketing strategy and planning
  • Manage the hiring, training, and performance evaluation of golf operations, starters, and course marshalls
  • Coordinate golf tournaments (particularly around day-to-day member liaison), events, and leagues
  • Collaborate with other departments to improve overall facility operations

Requirements:

  • A passion for sales, people, and ability to build and maintain relationships
  • Experience of managing and leading a diverse group of senior managers
  • Strong work ethic and understanding of the demands of golf and venue management
  • An acute eye for detail with excellent communication and organisational skills
  • Ability to manage time effectively and to prioritise actions
  • A passion for hospitality, the guest experience, and growing a business

Benefits:

  • Pension Plans
  • Training & Development
  • Free Golf
  • 50% discount on food and beverage
  • Staff referral programme

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