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Service Operations Manager

2 months ago

Egham, Surrey, United Kingdom Rise Technical Recruitment Full time

Job Summary:

Rise Technical Recruitment is seeking a highly skilled Service Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the service team and engineers, ensuring all operations are delivered on time and to a quality service, resulting in customer satisfaction.

Key Responsibilities:

  • Oversee the service team and engineers to ensure efficient operations and high-quality service delivery.
  • Act as the first point of contact for key clients, providing exceptional customer service and support.
  • Report directly to the Operations Manager, providing regular updates and insights on team performance.

Requirements:

  • Proven experience in coordinating and scheduling, with a customer-facing background.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer:

  • A competitive salary, with opportunities for progression and professional development.
  • A dynamic and supportive work environment, with a team of experienced professionals.
  • The chance to work with a market-leading company, specializing in industry-leading engineering solutions.