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Sales Representative
2 months ago
About the Role
This is a full-time position at Mazda, where you will be responsible for delivering an outstanding guest experience. As a Sales Associate, you will be the key point of contact for all guests, selling vehicles and related products effectively, while upholding a high level of guest satisfaction.
Key Responsibilities and Duties
- Comply with all regulatory requirements and operate within legislative guidelines at all times.
- Continually develop knowledge relating to market trends and products in a proactive manner and in line with appropriate internal and external training opportunities.
- Complete training as part of a probationary period, achieving at least the company's minimum training pass standard.
- Maintain quality brand standards of dress, attitude, guest care, honesty, and health and safety in order to portray a professional image to guests at all times.
- Deal professionally with guests from initial contact to satisfactory completion of sale, including vehicle hand-over and follow up as per brand standards, following a structured process and enabling set levels of profit to be achieved.
- Utilize and uphold the department's defined working systems, procedures, and standards (including legal requirements, etc.) to ensure accuracy of paperwork and security of cash, cheques, vehicles, and other company resources.
Requirements
- Full UK Driving Licence or equivalent
- Computer literate, including Microsoft Office
- A minimum of 1 year's Sales Experience
- Possess outstanding customer/guest service skills with the ability to handle conflicting demands
- Proven sales skills with a track record of sales achievement
- Have an understanding of database management and excellent administrative skills
- Possess excellent communication, organization, and interpersonal skills
- Passion and ability to deliver an outstanding guest experience
- Enthusiastic, friendly, and helpful
- Respectful and courteous to guests and colleagues
- Honest with high levels of integrity and drive to succeed
What We Offer
- Salary – £16,000 BASIC with £45,000 OTE
- Bonus/Commission
- Company Car
- 31 Days Paid Annual Leave (Including Bank Holidays)
- Preferential rates for servicing, MOTs, and parts
- Fantastic discounts on vehicle sales
- Access to a vehicle Flexi-lease affinity scheme through SOGO
- Pension scheme
- Life Insurance Benefit
- Cycle To Work Scheme
- Associate Award Events
- Length of Service Recognition Scheme
- Associate Assistance Programme (AAP) - Confidential access to a range of support and advice, including a confidential helpline, counselling sessions, access to a Doctor 24/7, physio advice, and support from other Health Experts.
