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Culinary Service Associate
2 months ago
Position Overview:
As a Food & Beverage Assistant at Lingfield Park Resort, you will play a crucial role in delivering exceptional dining experiences within our Bar and Restaurant. Your primary responsibility will be to serve food and beverages while ensuring top-notch customer satisfaction.
Key Responsibilities:
- Learn and perform various roles within the bar and catering team, enhancing your versatility as a valuable asset to the business.
- Develop and maintain comprehensive product knowledge, staying informed about any updates or new offerings.
- Understand and apply Allergen awareness principles effectively.
- Prepare dining tables for guests, ensuring all linens, cutlery, and glassware are impeccably arranged.
- Set up the bar in anticipation of customer arrivals, ensuring a welcoming atmosphere.
- Efficiently take food and beverage orders, ensuring prompt service.
- Implement stock rotation practices when replenishing food and drink areas, and accurately record any wastage as per company policy.
- Assist with cellar operations, including line cleaning and managing deliveries as needed.
- Conduct line cleaning in accordance with Health and Safety regulations.
- Maintain a clean, organized, and safe working environment, promptly addressing any concerns with management.
- Adhere to the Challenge 21 policy, documenting any findings in line with company guidelines.
- Consistently provide and promote outstanding customer service.
Ideal Candidate Profile:
- Strong interpersonal skills.
- Basic knowledge of food handling and preparation.
- Friendly and approachable demeanor.
- Excellent time management abilities.
- Ability to thrive under pressure.
- Customer service-oriented, both internally and externally.
- Exemplifies leadership qualities.
Benefits of Joining Lingfield Park Resort:
- Access to two annual member passes for over 1500 racedays.
- Exclusive hotel discounts and complimentary golf opportunities.
- Annual leave starting at 22 days, increasing with years of service.
- Pension and group life assurance schemes.
- Healthshield benefits, including 24-hour GP access and Employee Assistance Program.
At Lingfield Park Resort, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and experiences, ensuring equal opportunities for all. We are dedicated to creating an environment where everyone feels valued and heard.
If you require any reasonable adjustments due to a disability, please inform us, and we will ensure you receive the necessary support throughout the application and interview process.
We recognize the importance of diversity in our workforce and strive to create a safe and inclusive environment for all employees.