Travel Consultant

2 weeks ago


Downham Market, Norfolk, United Kingdom Hays Travel Full time

About the Role

We are seeking an experienced Travel Consultant to join our successful teams in our branches. As a key member of our team, you will have the opportunity to work with a wide range of customers, helping them plan and book their dream holidays.

Key Responsibilities

  • Build and maintain strong relationships with customers to understand their needs and preferences.
  • Identify and meet customers' needs by providing expert advice and guidance on travel options.
  • Use your knowledge of the travel industry to promote offers and generate sales leads through various channels.
  • Participate in promotional events and activities to increase exposure of the branch and drive business growth.
  • Achieve individual and team sales targets by providing exceptional customer service and building strong relationships with customers.
  • Assist with the day-to-day operation of the branch, including administrative duties and following processes accurately.
  • Participate in training and development opportunities to enhance your skills and knowledge.

Requirements

  • At least 1 year experience as a Travel Consultant or in a related role.
  • A proven sales record and excellent communication skills.
  • Good accuracy and numerical skills, as well as a strong attention to detail.
  • Enthusiasm and a positive attitude, with a commitment to contributing to the growth of the business.
  • Competent IT skills and a good working knowledge of tour operator systems.
  • A recognised travel qualification is desirable.

About Us

Hays Travel is a leading travel company with a strong reputation for providing exceptional customer service. We are committed to delivering high-quality travel experiences and building strong relationships with our customers.


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