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Mystery Shopper

2 months ago

Birmingham, Birmingham, United Kingdom CPM United Kingdom Ltd Full time

Job Title: Mystery Shopper - Retail Experience

Company: CPM United Kingdom Ltd

Job Type: Full-time

Location: Birmingham, United Kingdom

Job Description:

As a Mystery Shopper for CPM United Kingdom Ltd, you will be responsible for conducting in-store evaluations to ensure that retailers are adhering to company standards and policies.

Key Responsibilities:

  • Conduct in-store evaluations to assess customer service and sales practices.
  • Interact with customers and sales staff to gather information and observations.
  • Document findings and submit reports to management.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • Proven experience in customer-facing roles or sales environments.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong observational and note-taking skills.
  • Basic computer skills and familiarity with reporting software.

What We Offer:

  • Competitive hourly rate.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].