Administrative Professional
6 days ago
About the Role
We are seeking a highly organized and detail-oriented Administrative Professional to join our team at Brewin Dolphin. As an Operations Coordinator, you will play a critical role in ensuring the smooth day-to-day operations of our business.
Key Responsibilities
- Issue Escalation: Escalate any issues as appropriate to management in a timely and professional manner.
- Personal and Professional Development: Take ownership of your personal and professional development, staying up-to-date with industry trends and best practices.
- Administrative Duties: Carry out all administrative duties in line with Brewin Dolphin procedures, ensuring accuracy and attention to detail.
- Continuous Improvement: Identify opportunities for continuous improvement in working practices, implementing changes that enhance efficiency and productivity.
- Client Service: Provide an excellent client service, delivering against expectations and keeping all stakeholders informed.
- Project Support: Support the delivery of projects as required, working collaboratively with the team to achieve goals.
- Team Goals: Understand the team goals and their relationship to wider Brewin Dolphin processes, contributing to a positive and supportive team environment.
- Confidentiality: Maintain client confidentiality at all times, handling sensitive information with discretion.
- Team Support: Provide support to other team members as required, carrying out other relevant duties as needed.
Requirements
- Qualifications: Strong GCSE/A Levels, with a focus on numeracy and analytical skills.
- Reconciliation Skills: Good knowledge of daily cash and stock reconciliations between external bank and custodian records versus the company's internal records.
- Technical Skills: Strong Microsoft Office skills, with the ability to adapt to new systems and technologies.
- Pressure Management: The ability to cope in high-pressure environments, remaining calm and composed under stress.
- Communication Skills: Excellent written and oral communication skills, with the ability to communicate effectively with stakeholders.
- Attention to Detail: Excellent attention to detail, maintaining accuracy and precision in all tasks.
- Client Focus: A client-focused and positive can-do attitude, with a commitment to delivering exceptional results.
- Organizational Skills: Organized and able to prioritize workloads, with effective time management skills.
- Previous Experience: Previous administration experience would be advantageous, but not essential.
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