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Restaurant Operations Manager

2 months ago

South Ruislip, United Kingdom D&D London Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to lead our team in delivering exceptional dining experiences at our esteemed restaurant, Quaglinos. As a key member of our management team, you will be responsible for ensuring the smooth operation of our service, guaranteeing guest satisfaction, and contributing to the restaurant's success and strategy.

Key Responsibilities
  • Lead a team of hospitality professionals to deliver unparalleled dining experiences
  • Ensure the smooth running of service, including table management, staff supervision, and inventory control
  • Guarantee guest satisfaction through proactive service, attention to detail, and prompt issue resolution
  • Contribute to the development and implementation of restaurant strategies, including menu planning, marketing initiatives, and staff training
  • Monitor and control costs, including labor, inventory, and supplies
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation
  • Develop and maintain strong relationships with guests, staff, and suppliers to drive business growth and loyalty
Requirements
  • Proven experience as a Restaurant Manager or similar role in a high-end dining establishment
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong knowledge of hospitality operations, including service standards, menu planning, and inventory control
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Excellent problem-solving and conflict resolution skills, with a customer-centric approach
  • Strong analytical and financial skills, with the ability to manage budgets and control costs
About Us

D&D London is a leading hospitality company, renowned for its exceptional dining experiences and commitment to excellence. With over 30 diverse venues across 6 cities, including London, New York, and Paris, we offer a unique and exciting opportunity for talented individuals to join our team and contribute to our continued success.