Logistics and Customer Service Associate

3 weeks ago


Cardiff, Cardiff, United Kingdom Meridian Business Support Full time £28,000
Position Overview

Are you seeking a dynamic role that combines driving responsibilities with customer service in a retail environment? At Meridian Business Support, we value a healthy work/life balance and prioritize the professional growth of our employees.

Key Responsibilities
  • Engage in trade counter sales to meet and exceed sales objectives while effectively communicating product information to clients.
  • Handle the picking, loading, and delivery of products to our customers.
  • Operate 5-ton flatbed trucks and long wheelbase vans.
  • Plan delivery routes, ensure safe driving practices, and maintain cleanliness of the company vehicle.
  • Adhere to health and safety regulations, as well as company policies and procedures.
  • Deliver exceptional customer service and uphold operational standards to achieve branch sales targets.
  • Foster positive relationships with customers to support sales initiatives.
  • Assist in the overall operations of the branch.
  • Maintain branch standards, including warehouse organization, cleanliness, and point of sale areas.
Candidate Profile

The ideal candidate will possess:

  • Strong organizational skills to manage workload effectively and meet deadlines, with the ability to adapt to urgent tasks as needed.
  • A commercial mindset to drive sales and enhance profit margins while ensuring customer satisfaction.
  • Proficiency in IT, including experience with MS Office and industry-standard software such as SAP.
  • A full and valid driving license is essential; a Forklift Truck (FLT) license is a plus.
  • Previous experience in stock management within a similar environment, such as trade, retail, or construction, is advantageous.
Benefits

We offer a competitive salary package, including:

  • A performance-based monthly bonus scheme.
  • 33 days of annual leave, inclusive of statutory holidays.
  • Life Assurance Plan equivalent to three times your annual salary.
  • Opportunities to participate in a Share Save Scheme at discounted rates.
  • A comprehensive company pension plan.
  • Employee discounts on products and various well-known retailers.
  • A blend of training opportunities, including e-learning and on-the-job training to support your career development.

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