Building Officer

4 days ago


High Wycombe, Buckinghamshire, United Kingdom Bromford Full time
About the Role

We are seeking a highly motivated and experienced Building Officer to join our income management team. As a key member of our team, you will be responsible for income collection and providing guidance to customers on benefits and income maximisation.

Key Responsibilities
  • Collect income from customers and manage arrears
  • Provide guidance and support to customers on benefits and income maximisation
  • Work collaboratively with colleagues to achieve team goals
  • Develop and maintain effective relationships with customers
  • Stay up-to-date with changes in welfare reform and benefits legislation
Requirements
  • Experience in a front-line customer-facing role within a general needs housing environment
  • Understanding of housing benefit, universal credit, and welfare reform
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Good IT skills and attention to detail
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and progression. If you are a motivated and experienced Building Officer looking for a new challenge, we encourage you to apply.


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