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Concierge Officer
2 months ago
Job Summary:
Pinnacle Group, a leading provider of housing and neighbourhood services, is seeking a skilled Concierge Officer to provide exceptional front-of-house services to our residents and visitors. As a key member of our Residential Property Management team, you will be responsible for greeting and assisting guests, managing building access, handling inquiries, and ensuring a welcoming environment.
Key Responsibilities:
- Act as the first point of reference for visitors, contractors, and others who need assistance or information about Pinnacle's services and the development.
- Manage resident complaints in relation to noise or other nuisance or suspected lease breaches, notifying management where necessary and assisting in issuing communications to residents about matters that affect them.
- Conduct regular security and safety patrols and site inspections, including riser & plant room checks.
- Maintain inventory and stock of supplies for the effective management of the concierge desk and services.
- Ensure compliance with relevant laws and regulations, as well as company policies and procedures.
Requirements:
- SIA licence indoor supervision and first aid is essential. CCTV SIA licence is desirable.
- Proficient in Microsoft Excel, Word, and One Note.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a leading provider of housing and neighbourhood services.
- A dynamic and inclusive work environment.
- Professional development and growth opportunities.
About Us:
1-Tom-Plumber Tulsa is a leading provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work, and play. We are committed to delivering exceptional customer service and creating a welcoming environment for our residents and visitors.