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Waste Management Coordinator

2 months ago


Brighouse, Calderdale, United Kingdom Biffa Waste Services Full time

Waste Management Coordinator

At Biffa Waste Services, we're dedicated to transforming waste into valuable resources. From renewable energy generation to innovative recycling methods and efficient waste collection, we strive to create a positive impact on the environment and communities we serve.

We're seeking a highly organized and personable individual to join our team as a Waste Management Coordinator. This role is crucial in ensuring smooth operations and exceptional customer service within our dynamic waste management sector.

Your Responsibilities:

  • Manage incoming calls from customers and internal teams, providing prompt and efficient support.
  • Collaborate with Biffa drivers to confirm daily work assignments and address any operational challenges or issues.
  • Work closely with our customer service department to resolve customer inquiries and concerns, including addressing any hazards reported by drivers.
  • Process orders, confirm details, and generate reports to maintain accurate records of waste management activities.
  • Perform administrative tasks and ensure a well-organized and efficient work environment.

What We're Looking For:

  • A strong understanding of local geography and road networks.
  • Experience within the transportation or waste management industry is highly desirable.
  • Exceptional communication skills, both written and verbal, enabling clear and effective interaction with diverse stakeholders.
  • The ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.
  • A willingness to learn and adapt to new processes and technologies within the waste management field.
  • Proficiency in computer applications, including Microsoft Office Suite, particularly Excel.

Why Choose Biffa Waste Services?

We offer a competitive salary and comprehensive benefits package, including:

  • Ongoing professional development opportunities to enhance your skills and knowledge.
  • A generous pension scheme for long-term financial security.
  • Comprehensive medical and dental coverage to prioritize your well-being.
  • Retail and leisure discounts to enjoy savings on everyday purchases.
  • Holiday and travel discounts for memorable getaways.
  • Bike to work schemes to promote sustainable commuting.

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.