Engineering Team Lead

4 weeks ago

Windsor, Windsor and Maidenhead, United Kingdom Centrica Full time
Position Overview

At Centrica, we are more than just an energy provider; we are a collective of brands dedicated to pioneering a sustainable and eco-friendly future. Our diverse teams are engaged in various roles, from developing innovative green technologies to enhancing customer experiences and streamlining internal processes.

Role Summary

As an Engineering Team Lead within our Digital Technology Services division, you will play a crucial role in delivering engineering solutions that support our operational objectives. Our teams are empowered to build, test, and manage their platforms in a live environment.

Key Responsibilities
  • Lead the development and maintenance of customer interaction platforms, ensuring seamless experiences across various channels such as online, voice, webchat, and messaging applications.
  • Focus on enhancing customer satisfaction while optimizing operational costs.
  • Oversee the complete software development lifecycle within your teams, aligning technical efforts with business goals.
  • Drive improvements in deployment practices, monitoring, alerting, and incident management.
  • Engage with stakeholders to coordinate communications and manage expectations effectively.
  • Contribute to the formulation and execution of a robust technology strategy.
  • Provide hands-on technical guidance, leveraging expertise in programming and data management.
  • Mentor and support team members in both technical and functional domains.
Qualifications

The ideal candidate will possess:

  • A strong background in software engineering with proficiency in at least one programming language.
  • Experience in data solutions, including high-level and detailed design specifications.
  • Familiarity with the AWS platform is advantageous.
  • A passion for coaching and developing team talent.
Employee Benefits

We prioritize the well-being of our employees and offer a comprehensive benefits package, including:

  • Competitive salary with bonus opportunities.
  • Car allowance and an Employee Energy Allowance.
  • Pension scheme and company-funded healthcare.
  • Generous holiday allowance with the option to purchase additional days.
  • A variety of flexible benefits tailored to individual needs.

At Centrica, we are committed to fostering an inclusive workplace and supporting our local communities. We are proud to be recognized as a disability-confident employer and have been acknowledged as one of the Top 50 Employers for Women.

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