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Bilingual Customer Support Representative

2 months ago

Solihull, Solihull, United Kingdom Office Angels Full time £25,000 - £30,000

Are you fluent in Polish or Ukrainian?

We are seeking a dedicated individual to join our team as a Bilingual Customer Support Representative. If you have a passion for providing exceptional customer service and possess strong communication skills in both Polish or Ukrainian and English, we want to hear from you

Key Responsibilities:

  • Assist Polish or Ukrainian speaking clients through various communication channels including phone and email.
  • Address client inquiries related to VAT and accounting, as well as general support requests.
  • Maintain accurate records of all customer interactions and feedback in our CRM system.

What We Offer:

  • A permanent position with a competitive benefits package including 25 days of annual leave.
  • Flexible hybrid working arrangements to support work-life balance.
  • Pension contributions to help secure your financial future.
  • Health insurance to ensure your well-being.
  • Company bonuses to recognize and reward your hard work.

Ideal Candidate:

  • Fluent in Polish or Ukrainian, both spoken and written.
  • Enjoys engaging with customers and delivering outstanding service.
  • Capable of collaborating with various teams and external partners.
  • Proactive and positive attitude with a desire to excel in customer support.

Join our vibrant team and contribute to our ongoing success. We look forward to your application