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Mortgage Administrator

2 months ago

Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time
Job Summary

To provide a welcoming, efficient, professional and effective client service with a high focus on quality and accuracy, adhering to regulatory principles at all times.

Key Responsibilities
  1. To process and manage mortgage cases from submission through to completion, undertaking research as required.
  2. To communicate with clients and providers, responding to queries in a timely manner.
  3. To ensure all client records and data are maintained accurately and efficiently.
  4. To obtain and interpret information from providers, keeping mortgage advisers up to date with all communications.
Requirements
  1. CeMAP qualification (Desirable)
  2. Grade A-C or 9-4 including English and Maths
  3. Previous experience in Financial Services
  4. Understanding of regulatory rules, ethics and financial regulations (Desirable)
  5. Strong IT skills, MS Office Word and Excel
  6. Excellent organisational and communication skills
  7. Ability to work to deadlines
  8. Good numeracy skills
  9. Good attention to detail
  10. Able to demonstrate an adaptable/flexible approach to work within a changing environment
  11. The ability to work within a team environment
  12. Great inter-personal skills, both written and verbal
Benefits
  1. Private pension
  2. 4 x death in service
  3. Bupa cash plan, covers medical prescription costs etc.
  4. 21 days holiday + BH, increases incrementally following 2 years' service to a maximum of 27 days
  5. Support with professional qualifications (financially and academically)
  6. Flexibility on working hours and some working from home, subject to a satisfactory probation period (3-6 months).
  7. Bonus scheme