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Internal Sales Coordinator

2 months ago

Mansfield, Nottinghamshire, United Kingdom TH Recruitment Full time
Job Summary:

The Internal Sales Coordinator will play a crucial role in supporting our sales team, ensuring the smooth operation of sales processes, and maintaining high levels of customer satisfaction. This position requires a detail-oriented, organized, and proactive individual who can manage multiple tasks efficiently and contribute to our sales goals.

Key Responsibilities:
  • Sales Support: Assist the sales team with order processing, managing customer inquiries, and preparing sales documentation.
  • Customer Service: Serve as the primary point of contact for customers, addressing their needs and resolving issues promptly.
  • Order Management: Coordinate and track orders from initiation to delivery, ensuring timely and accurate fulfillment.
  • CRM Management: Maintain and update customer records in the CRM system, ensuring data accuracy and completeness.
  • Reporting: Generate sales reports and analysis to support strategic decision-making.
  • Communication: Liaise with internal departments (e.g., logistics, finance, marketing) to ensure seamless operations and customer satisfaction.
  • Problem Solving: Address and resolve any sales-related issues or discrepancies efficiently.
  • Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance efficiency and effectiveness.
Requirements:
  • Strong Organizational Skills: Ability to manage multiple tasks and prioritize responsibilities.
  • Excellent Communication Skills: Effective communication with customers, sales team, and internal departments.
  • Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software (e.g., Salesforce) is a plus.
What We Offer:
  • Competitive Compensation: Salary and benefits package that reflects your value to the company.
  • Professional Growth Opportunities: Support for career development and advancement within the company.
  • Collaborative Work Environment: A dynamic and supportive team that fosters growth and success.