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Customer Service Representative
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Customer Service Representative
2 months ago
At 1st Choice Staff Recruitment, we are seeking a highly motivated and enthusiastic Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our valued clients.
Key Responsibilities:- Respond promptly and professionally to customer enquiries via phone and email.
- Provide accurate information regarding products and services.
- Identify customer needs and recommend appropriate products or services to enhance their experience.
- Maintain detailed and accurate records.
- Proven experience in customer service – can be from any transferable sector.
- Strong communication and interpersonal skills.
- Ability to handle calls with professionalism and patience.
- Sales-oriented mindset with the ability to upsell and cross-sell.
- Excellent attention to detail.
- Salary and performance-based incentives.
- Comprehensive training program.
- A supportive and collaborative work environment.
- Excellent company benefits – genuine employer of choice in the area.
- Employee discounts on products and services.
- Health and wellness benefits.
We are an equal opportunities employer and act as both an Employment Agency & Business. If you are passionate about customer service and have a knack for sales, we would love to hear from you.
