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Client Support Advisor

2 months ago

Ormskirk, Lancashire, United Kingdom JOB Consultancy Full time
About the Role

We are seeking a highly skilled Customer Service Advisor to join our team at JOB Consultancy. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service, converting enquiries into customers, and providing tailored solutions to meet each customer's needs.

Key Responsibilities
  • Deliver excellent customer service, speaking to customers to convert enquiries into customers
  • Tailor make packages to suit each customer's needs
  • Ensure enquiries are dealt with in a helpful and precise manner
  • Advising customers on itineraries
  • Deal with all relevant administration
Requirements
  • Excellent communication skills and telephone manner
  • Accurate typing skills and attention to detail
  • The ability to work in a fast-paced office environment as part of a rapidly growing team
  • Excellent numerical and IT skills
  • Flexibility to adapt well to change and the ability to use your initiative to resolve issues