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General Manager

2 months ago

Cleethorpes, North East Lincolnshire, United Kingdom Marstons PLC Full time
About the Role

We are seeking an experienced General Manager to lead our team at the Trawlerman pub in Cleethorpes. As a key member of our senior team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Lead and manage a high-performing team to deliver exceptional customer experiences and drive sales growth.
  • Develop and implement business strategies to improve sales, profitability, and customer satisfaction.
  • Manage all aspects of the pub, including operations, finance, and human resources.
  • Build strong relationships with customers, suppliers, and stakeholders to drive business growth.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
About the Pub

The Trawlerman is a seasonal pub located in the heart of Cleethorpes, with a strong reputation for excellent food, drink, and customer service. We are looking for a General Manager who can lead our team to success, drive sales growth, and improve customer satisfaction.

What We Offer
  • A competitive salary and bonus scheme.
  • A comprehensive benefits package, including private healthcare and pension plan.
  • On-site accommodation and a generous relocation package.
  • Award-winning training and development opportunities.
  • A supportive and collaborative team environment.
Requirements
  • Proven experience as a General Manager or in a similar leadership role.
  • Excellent leadership and management skills, with a track record of driving sales growth and improving customer satisfaction.
  • Strong business acumen, with the ability to analyze sales data, customer feedback, and market trends.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, suppliers, and stakeholders.
  • A passion for delivering exceptional customer experiences and driving business growth.