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Product Specialist

2 months ago

Sheffield, Sheffield, United Kingdom Accora Full time
About the Role

We are seeking a highly motivated and personable Product Specialist to join our dynamic team in the East Midlands and North regions. As a Product Specialist, you will play a crucial role in empowering vulnerable clients, bringing dignity to their everyday lives, and ensuring they receive the best possible outcome.

Key Responsibilities
  • Carry out seating assessments in the North of England via home visits, care homes, and hospitals with assessment chairs (including bariatric chairs) and beds as required.
  • Conduct demonstration/training sessions and presentations to groups of prescribers as directed by Sales Managers.
  • Manage your diary to facilitate client visits and assessments.
  • Manage the stock you hold to facilitate scheduled jobs in your diary.
  • Assist colleagues with upstairs deliveries of chairs/beds.
  • Complete required administrative work, including following up on quotations and recording assessment outcomes.
  • Ensure that all clients are receiving an excellent level of customer service from Accora.
  • Maximise sales activity by supporting the sales team when required.
  • Help develop new areas of business.
  • Maintain and continually improve relationships with existing clients, particularly with key contacts.
  • Participate in product development, providing feedback to aid with the launch of new products.
  • Regular video conferences with head office.
  • Regular face-to-face meetings at head office – usually every 6 months.
  • Retain and maintain demonstration equipment in good condition.
  • Adhere to relevant quality and regulatory requirements at all times.
  • Complete company training, including health and safety training, on time and to your best ability.
  • Maintain excellent levels of personal appearance and hygiene at all times.
Requirements
  • Qualification to A-level standard or equivalent.
  • Relevant product and industry knowledge.
  • Sales experience.
  • Experience working alone.
  • Face-to-face customer experience.
Skills and Abilities
  • Effective and confident communication skills, with an excellent level of English.
  • Ability to work effectively both individually and in a team.
  • Ability to use initiative in a variety of challenging situations.
  • Good ICT skills, to facilitate CRM activities including phone calls, events, and emails.
Other Requirements
  • Empathy and a genuine desire to help people.
  • Flexibility dealing with multiple and varying duties concurrently.
  • Positive, confident, and determined approach.
  • Continuous improvement mindset.
  • Reliability.
  • Full, clean UK driving licence.
  • Prepared to stay overnight in hotels as necessary for maximum travel efficiency.
  • Able to pass a basic DBS check.
Our Commitment to Supporting You

We prioritise our employees' personal and professional development by offering training activities, on-the-job training, in-house and external training courses. We believe in investing in our employees and providing them with opportunities to grow and develop within the company.

Benefits
  • £42,000 base salary + competitive uncapped bonus structure.
  • Realistic first year £47k OTE.
  • Company van, phone, and laptop provided.
  • Annual leave: 25 days per year + public holidays.
  • Private medical healthcare cover.
  • Training and development opportunities.