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Client Account Manager

1 month ago

Tonbridge, Kent, United Kingdom Brook Street NMR Full time
Job Title: Client Account Manager

Job Summary:

We are seeking a highly motivated and experienced Client Account Manager to join our team at Brook Street NMR. As a Client Account Manager, you will be responsible for managing client relationships, ensuring customer satisfaction, and driving business growth.

Key Responsibilities:

  • Manage client relationships and ensure customer satisfaction
  • Monitor orders and process orders efficiently
  • Ensure orders are loaded onto the system correctly
  • Monitor KPIs and identify areas for improvement
  • Liaise with customers regarding new projects
  • Help identify company-wide opportunities
  • Support the MD and Office Manager

Requirements:

  • Experience in Client Account Management
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong team player with a 'can-do' attitude

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.