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Office Manager

2 months ago

Surbiton, Greater London, United Kingdom Reed Full time
Job Description

Job Title: Office Manager

Job Type: Full-time

Location: Remote

Job Description:

We are seeking an experienced Office Manager to join our team at Reed. As an Office Manager, you will play a pivotal role in coordinating our in-house and remote teams, ensuring operational excellence and client satisfaction.

Key Responsibilities:
  • Team Coordination: Oversee and coordinate the work of staff across various departments such as Digital Marketing, IT, HR, and Account Executives.
  • Task Allocation: Allocate tasks to team members and set deadlines based on client requirements.
  • Progress Monitoring: Monitor overdue schedules, provide explanations for delays, and follow up with team members for progress updates.
  • Reporting: Provide regular reports to management on operational weaknesses and propose solutions.
  • Client Support: Handle telephone calls when necessary, respond to client queries, or direct them to the appropriate department.
  • Task Prioritization: Prioritize tasks based on urgency and manage client portfolios, assisting with onboarding and ensuring compliance and due diligence.
  • Administrative Support: Support the management team with diary management, organising client meetings, preparing presentations, taking minutes, and attending meetings.
Requirements:
  • Experience: Proven experience in management and administration within a dynamic business environment.
  • Communication Skills: Excellent communication skills and the ability to coordinate with teams across different locations.
  • Organizational Skills: Strong organisational skills with the ability to prioritise tasks effectively.
  • Client Management: Experience in client management and maintaining client portfolios.
  • Diary Management: Proficiency in diary management and meeting coordination.
  • Adaptability: Ability to adapt to new challenges and opportunities with a proactive approach.
Benefits:
  • Professional Development: Opportunity to be part of a forward-thinking and innovative team.
  • Business Exposure: Exposure to diverse business support solutions and client management.
  • Organisational Restructuring: Professional development in a role that contributes to organisational restructuring.