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Pensions Administrator

2 months ago


Portsmouth, Portsmouth, United Kingdom Opus People Solutions Full time
About the Role

We are seeking a highly skilled Pensions Administrator to join our team at Opus People Solutions. As a Pensions Administrator, you will play a crucial role in supporting our clients and other teams within the business.

Key Responsibilities
  • Adhere to best practice procedures in all aspects of pensions administration, ensuring accuracy and efficiency in all tasks.
  • Establish new business relationships and provide welcome information to clients, setting the tone for excellent customer service.
  • Process transfers in and out, both as cash and in specie, as well as contributions, member drawdown benefits, and pension payroll.
  • Contribute to annual and monthly reporting, providing valuable insights to stakeholders.
  • Undertake morning and afternoon banking tasks, ensuring seamless financial operations.
  • Participate in implementing changes to existing procedures and software, driving process improvements.
  • Regularly provide feedback on daily processes, enhancing the team's performance.
  • Develop close working relationships with clients, understanding their working practices and providing tailored support.
  • Take on ad-hoc projects and tasks, demonstrating flexibility and adaptability.
Requirements
  • Exceptional attention to detail, ensuring accuracy in all tasks.
  • Keen to share knowledge and develop close working relationships with the team.
  • A willingness to learn and progress, embracing new challenges.
  • Excellent communication skills, both written and verbal, with a keen listener and ability to follow instructions.
  • Calm and positive under pressure, with the ability to organise workloads, prioritise, and meet deadlines.
  • Proficient IT skills, with a strong understanding of pension administration software.
  • Pension qualifications are advantageous, but not essential.
About Us

Opus People Solutions is a leader in the financial services field, committed to delivering exceptional service to our clients. We offer a wide range of benefits, including qualifications funded and supported by the company, a progression plan, and opportunities to progress. Our team is passionate about providing excellent customer service and working collaboratively to achieve our goals.