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Floor Manager

2 months ago

Whitechapel, United Kingdom som saa Full time

We are seeking a skilled and experienced Restaurant Floor Manager to join our team at Som Saa, a busy restaurant in London. As a key member of our management team, you will play a crucial role in ensuring the smooth operation of our restaurant.



Key Responsibilities:

  • Lead and manage a team of floor staff to deliver exceptional customer service and maintain high standards of food quality and presentation.
  • Work closely with the General Manager to develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Monitor and control restaurant operations, including inventory management, staff scheduling, and cash handling.
  • Train and develop floor staff to ensure they have the knowledge and skills needed to provide exceptional customer service and maintain high standards of food quality and presentation.
  • Collaborate with the kitchen team to ensure seamless service and maintain high standards of food quality and presentation.

Requirements:

  • Proven experience as a Restaurant Floor Manager or similar role in a busy restaurant environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Knowledge of restaurant operations, including inventory management, staff scheduling, and cash handling.
  • Ability to work well under pressure and maintain a calm and professional demeanor in a fast-paced environment.