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Senior Client Success Manager

3 months ago

London, Greater London, United Kingdom Paymentology Full time

Become a pivotal part of Paymentology as a Senior Account Manager

Paymentology stands at the forefront of the payments landscape, serving as a premier issuer-processor that enables banks and fintech companies to issue and manage cards effortlessly across various regions. Our commitment to cutting-edge technology and exceptional service sets us apart in the financial sector.

Key Responsibilities:

  • Oversee essential client accounts while fostering robust relationships with significant stakeholders.
  • Create customized Success Plans that align with the strategic objectives of clients.
  • Ensure timely delivery of solutions and actively solicit valuable feedback from clients.
  • Spot and capitalize on growth opportunities while spearheading business development initiatives.
  • Facilitate meetings and present comprehensive KPI reports to clients.
  • Work collaboratively with internal teams to guarantee client satisfaction and coherence within the organization.

Qualifications:

  • 10-15 years of experience in client relationship management or account oversight.
  • Demonstrated success in engaging with C-level executives.
  • Strong expertise in the payments sector and adeptness in stakeholder management.
  • Capacity to thrive in a dynamic environment and adapt to evolving circumstances.
  • Exceptional communication and negotiation abilities.
  • Willingness to travel as needed to engage with clients.

At Paymentology, we are dedicated to driving a global transformation through innovative payment solutions. Join us in redefining the future of payments and making a significant impact worldwide.