Hotel Operations Manager

2 weeks ago


Wrexham, Wrexham, United Kingdom Kamro Ltd Full time
About the Role

We are seeking a highly skilled and experienced Assistant Hotel Manager to join our team at a luxurious countryside hotel in Cheshire. As a key member of our management team, you will play a crucial role in ensuring the smooth day-to-day operations of the hotel.

Key Responsibilities
  • Assist in managing daily hotel operations, including supervising staff and overseeing guest satisfaction.
  • Support the Deputy General Manager in maintaining high standards of service and driving the team to deliver exceptional experiences for our guests.
  • Monitor financial performance and assist in budget management, ensuring compliance with health and safety regulations.
  • Support marketing and promotional activities to promote the hotel's services and amenities.
About the Client

Our client is a renowned luxury hotel set in the heart of Cheshire, offering a wide range of services including fine dining, a world-class spa, and two championship golf courses. The hotel is known for its commitment to providing guests with extraordinary experiences, combining refined elegance with a deep connection to nature.

Requirements
  • Proven experience in a similar role within the hospitality industry.
  • Strong leadership and team management skills, with the ability to handle high-pressure situations with grace.
  • Excellent communication and interpersonal abilities, with a focus on delivering exceptional customer service.


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