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Reception Services Specialist

2 months ago


Bristol, Bristol, United Kingdom Hilton Hotels Full time
Hospitality Front Desk Associate

JOIN A PREMIER WORKPLACE WITH UNLIMITED POTENTIAL - At Hilton, we believe that every day presents a new opportunity to provide exceptional service. Our commitment to fostering a welcoming and inclusive environment is at the heart of our operations, ensuring that our teams work together to deliver outstanding guest experiences. With comprehensive training and support from management and peers, you will have the chance to advance your career in the hospitality industry.

BENEFITS OF WORKING WITH US

  • Competitive Hourly Wage: £11.80
  • Referral Bonus: £200 for team member referrals
  • Complimentary Parking: Free car park access
  • Affordable Transportation: Discounted bus fares to the city center at £1.50 each way
  • Generous Leave: 28 days of holiday including bank holidays, with annual increases
  • Pension Plan: Secure your future with our pension scheme
  • Health Benefits: Access to discounted dental and health coverage
  • Exclusive Discounts: Enjoy high street discounts through Perks at Work
  • Uniform Provision: Free uniforms and laundry services available based on role
  • Career Advancement: Opportunities to grow within a network of over 6500 hotels in more than 100 countries (subject to local work regulations)
  • Personal Growth: Tailored programs designed to support your career aspirations

As a Hospitality Front Desk Associate, you will be responsible for providing exceptional reception services to guests, ensuring a memorable experience from check-in to check-out while performing necessary audits.

  • Your Role: Become a vital member of the Front Office team, stationed in the reception area of the hotel.
  • Your Passion: Deliver a VIP experience to every guest, striving to exceed their expectations and making their stay unforgettable. You will serve as the primary contact for our VIP guests, collaborating with all hotel departments.
  • Your Ambition: If you are a dedicated hospitality professional with a knack for leading teams and a passion for outstanding customer service, excellent communication, and adept problem-solving skills, this position is tailored for you.

EVERY ROLE CONTRIBUTES TO A MEMORABLE STAY.

At Hilton, we recognize that the quality of a guest's stay is influenced by countless roles working in harmony. Behind every position, there is a remarkable individual dedicated to crafting extraordinary experiences. That’s why we believe that every role contributes to making the stay exceptional.

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