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Customer Service Liaison

2 months ago

Havant, Hampshire, United Kingdom Guidant Global Full time
Job Description

Role Overview:
As a key member of our team, you will play a vital role in ensuring seamless communication with our customers regarding planned power outages. This position requires proactive customer contact, providing timely and accurate information, and delivering exceptional service. We seek individuals with outstanding customer service skills, excellent communication abilities, and a strong attention to detail.

Key Responsibilities:
  • Proactively engage with customers to provide updates on planned power outages
  • Ensure accurate and timely information is communicated to customers
  • Deliver exceptional customer service and resolve issues efficiently
  • Collaborate with internal teams to ensure effective communication and service delivery

Requirements:
  • Excellent customer service skills and communication abilities
  • Strong attention to detail and ability to work in a fast-paced environment
  • Ability to work collaboratively with internal teams

What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package