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Housing Support Specialist

2 months ago

Lowestoft, United Kingdom Hales Group Full time
{"title": "Supported Lettings Officer", "description": "Job Summary

Hales Group is seeking a skilled professional to support residents in the East Suffolk area. As a Supported Lettings Officer, you will work with vulnerable households to ensure they can manage their tenancy and contribute positively to their community.

Key Responsibilities
  • Manage a caseload of individuals who have experienced housing crises and provide support to build life skills and resilience.
  • Develop trusting relationships with clients to improve confidence and motivation, enabling them to find their own solutions to housing needs.
  • Refer clients to other service providers or request assistance from the wider team and specialist services as needed.
  • Liaise with landlords regarding tenancy breaches and potential legal action.
  • Attend court hearings to provide evidence and represent the client as necessary.
  • Conduct home visits to investigate households' circumstances.
Requirements
  • Substantial experience working with statutory and voluntary organizations in a Housing Related Support context, specifically with rough sleeping.
  • Ability to work with complex and challenging caseloads/individuals.
  • CIH Level 3 Diploma in Housing Practice (BTEC Level equivalent).
  • Flexible and willing to work outside normal working hours.
  • Full Driving License and access to a car for business meetings.
About Hales Group

Hales Group is a reputable recruitment agency committed to finding the right job solution for candidates. We offer temporary workers holiday pay, an expenses scheme, personal accident insurance, and a pension scheme.

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