Product Consultant

1 week ago

Manchester, United Kingdom Roi Rekrytering AB Full time
About the Role

We are seeking a highly skilled Product Consultant to join our team in Manchester or Nottingham, UK. As a Product Consultant, you will play a crucial role in working with customers to enable them to get the best use out of our Product Portfolio.

Key Responsibilities
  • Develop an in-depth knowledge of the Axiell ALM Product Set, including configuration requirements and limitations.
  • Provide consultancy to customers on data migration, including analysis, mappings, and specifications.
  • Deliver developments and configurations of web-related products.
  • Work closely with Project Managers to plan, schedule, and execute work assigned.
  • Carry out QA testing to ensure product quality.
  • Collaborate with the Development team to provide feedback on products and customer wish lists.
  • Recognise Request for Enhancements and ensure they are clearly categorised and documented.
  • Monitor project scope and ensure out-of-scope requests are raised with the Project Manager.
  • Contribute to building and maintaining strong customer relationships and satisfaction through clear and frequent communication.
About You

We are looking for a problem-solving team player with excellent social skills, a willingness to plan, prioritise, and influence the team with ideas and solutions. You should be comfortable working with technology and able to gain a good understanding of software configurations.

Essential skills include:

  • Minimum of 2 years' experience in a demanding project delivery and/or data/collections management environment, ideally within a software company.
  • Comfortable working with technology and able to gain a good understanding of software configurations.
  • Exposure to data migration work and associated technology.
  • Ability to prioritise and manage own workload and adjust to changing priorities.
  • Well-organised and able to meet deadlines.
  • Excellent customer-facing skills and experience.
  • Good verbal and written communication skills.
  • Problem solver with a structured, methodological approach.
  • Self-motivated and resourceful, willing to take ownership of challenging situations.
  • Great team player, but also capable of independent working.
  • Fluent in English, written and oral.
Desirable Skills

Experience working with/studying the archive, museum, or library sector would be advantageous but not essential. Familiarity with Agile project management methods and experience/knowledge of Javascript, C#, HTML, CSS, SQL server, Windows Active Directory, or other database technologies or programming languages would also be beneficial.

How to Apply

To apply, please send us your up-to-date resume and covering letter, via our Workspace form, explaining why you are interested in the position, how you are uniquely qualified for the role, and your salary expectations.

We are dedicated to building a diverse and inclusive workplace and are committed to the principles of employment equity. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway and tell us why you are the perfect candidate we're looking for.

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