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Technical & NPD Project Coordinator

2 months ago


Elephant and Castle, Greater London, United Kingdom Alexander Steele Full time

Alexander Steele is delighted to be working in partnership with a premium food products company. They supply high-quality products into food service and B2B manufacturing channels. Due to growth, the company is looking to appoint a Food Technologist to join their team.

Key Benefits:

  • A competitive salary of £35,000 - £37,000 depending on experience
  • A hybrid working arrangement, with 4 days working from home and 1 day on-site in London
  • A company pension scheme

25 days holiday plus bank holidays

The Role:

As the Food Technologist, your primary responsibility will be to provide support to the technical function. The role will involve efficiently handling customer enquiries and complaints while collaborating with stakeholders across the business to ensure the company's objectives are achieved in an efficient and effective manner.

Key Responsibilities:

  • Development of documentation for product launches
  • Support with new product development (NPD) and existing product development (EPD) project management
  • Accurate completion of specifications for customer and new products
  • Provide comprehensive technical support and work collaboratively with other departments, including commercial and supply chain
  • Ensure that all customer complaints and enquiries are dealt with efficiently and effectively
  • Ensure that all internal databases are updated accurately and maintained
  • Support technical by providing product and supplier-specific information to customers
  • Communicate relevant customer complaints of practice (COP) internally to the technical function
  • Support with supplier gap analysis visits when requested

The Ideal Candidate:

  • Holds a degree in Food Technology/Science or recognised food safety qualifications
  • Has at least 3 years of experience working in either a food manufacturing or agent & broker environment
  • Has HACCP knowledge and other appropriate professional qualifications
  • Is able to multi-task and work well under pressure against tight deadlines
  • Is analytical, interpersonal, and able to influence others at all levels effectively
  • Is numerate, literate, with intermediate IT skills, including Word, Excel, and PowerPoint