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Senior Credit Control Manager
2 months ago
We are supporting Clearwater People Solutions Ltd in their recruitment efforts for a Senior Credit Controller. This role is a great opportunity for a seasoned professional to join a growing company and take on a leadership position in credit control.
Key Responsibilities:- 70% credit control duties, including approving late fee applications, collecting overdue debts, and resolving customer queries.
- 30% process improvement and implementation, working to standardize all processes.
- Supporting and coaching 5 direct reports, ensuring they follow best practices.
- Performing root cause analysis to understand gaps in processes.
- Strong experience as a lead within a credit control setting.
- Previous experience with process implementation/improvement.
- Understanding of litigation and small claims court trigger points.
