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Customer Service Representative
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Great Yarmouth, Norfolk, United Kingdom Yorkshire Building Society Full timeAt Yorkshire Building Society, we're looking for a talented Customer Service Advisor to join our Branch Network team. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and supporting our members in achieving their financial goals.About the RoleAs a Customer Service Advisor, you'll be responsible for:Building...
Customer Service Representative
2 months ago
We are seeking a highly skilled and motivated Customer Service Advisor to join our Branch Network team. As a key member of our team, you will be responsible for providing exceptional customer service to our members, ensuring that their needs are met and exceeded.
Key Responsibilities- Provide personalized support to members, understanding their needs and preferences to deliver tailored solutions.
- Facilitate effective communication with members, responding to their queries and concerns in a timely and professional manner.
- Work collaboratively with colleagues to achieve business objectives, sharing knowledge and best practices to drive continuous improvement.
- Stay up-to-date with product and service offerings, ensuring that members receive accurate and informed advice.
- Contribute to the development of new ideas and initiatives, enhancing the overall customer experience and driving business growth.
We are looking for a talented and enthusiastic individual who is passionate about delivering exceptional customer service. As a Customer Service Advisor, you will be a key ambassador for our brand, representing our values and commitment to excellence.
- You will have excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
- You will be a team player, with a flexible and adaptable approach to work.
- You will be passionate about delivering exceptional customer service, with a focus on meeting and exceeding member needs.
- You will be able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- You will be committed to ongoing learning and development, with a desire to continuously improve your skills and knowledge.
At Yorkshire Building Society, we are dedicated to providing exceptional customer service and building strong relationships with our members. We are committed to creating a positive and inclusive work environment, where our employees feel valued and supported.
We offer a range of benefits, including competitive salaries, comprehensive training and development programs, and opportunities for career progression. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we would love to hear from you.
