Facilities Maintenance Specialist
4 weeks ago
We are seeking a highly motivated and enthusiastic Facilities Team Member to join our team at Hollywood Bowl Group. As a Facilities Team Member, you will play a vital role in maintaining the high standards of our centres and ensuring our lanes are in full operation.
You will be responsible for liaising with the team and customers about any faults they experience while at the centre. You will also be trained on everything you need to know, including a thorough induction and ongoing training and development to set you up for success.
As a Facilities Team Member, you will be the face of our company, providing excellent customer service and ensuring our customers have an enjoyable experience with every visit.
Key Responsibilities- Maintain high standards of our centres and ensure our lanes are in full operation
- Liaise with the team and customers about any faults they experience while at the centre
- Provide excellent customer service and ensure our customers have an enjoyable experience with every visit
- Work in a fast-paced environment and be flexible with working hours and shift patterns
- Be proactive in maintaining our equipment and centre to the highest standards
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Employee Assistant Programme for you and your family, plus access to dedicated Mental Health First Aiders
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. We have a strong commitment to diversity and inclusion, and we're proud to be an equal opportunities employer.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
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