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Bar Manager

2 months ago

Ashford, Kent, United Kingdom Valerie's Wine Bar Full time
Join Our Team at Valerie's Wine Bar

We are a lively hospitality business in Ashford, TN24, seeking an experienced and innovative Assistant General Manager to lead our team and drive sales and profit.

About the Role
  • Manage the day-to-day operations of our quality service, ensuring exceptional customer experience and high standards of service.
  • Maximize sales and profit through innovative marketing and sales strategies, including weekly specials on wines and cocktails.
  • Organize bar events, including regular singers, burlesque, and DJ nights, to create a lively and engaging atmosphere.
  • Investigate and manage customer and staff complaints, celebrating compliments and providing excellent customer service.
  • Provide content and updates to our Social Media team, showcasing our events and promotions.
  • Train and develop our team, ensuring they have the skills and knowledge to deliver exceptional service.
  • Adhere to licensing, GDPR, H&S, Food Safety, COSHH, and company-specific insurance policies at all times.
What We Offer
  • A competitive salary of £27,000 - £30,000 per annum, depending on experience, with tips on top.
  • A performance bonus and tips.
  • Company pension.
  • Discounted or free food.
  • Employee discount.
  • Flexible working hours, including 10 hour, 12 hour, 8 hour, night shift, and weekend availability.
Requirements
  • Previous experience as a Bar Manager or Assistant General Manager in a similar environment.
  • Excellent leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Knowledge of licensing, GDPR, H&S, Food Safety, COSHH, and company-specific insurance policies.