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Customer Experience Specialist
2 months ago
Job Summary:
Cosine Group is seeking a highly skilled Brand Ambassador to join our team. As a Brand Ambassador, you will play a crucial role in building and nurturing relationships with Sales and Development teams within new build developments.
Key Responsibilities:
- Develop and implement coverage plans to ensure successful delivery of training sessions and presentations to Sales and Development teams.
- Research new developments and create strategic site visit plans to increase awareness and enthusiasm for Hyperoptic's services.
- Collect net promoter scores from sites visited to measure the impact of training and gather insights from on-site teams to refine offerings and messaging.
- Build strong relationships with key stakeholders and create long-term partnerships to drive results.
Requirements:
- Previous experience in training, field sales, or a related role, preferably within the telecommunications, real estate, or new build development sectors.
- Excellent verbal and written communication skills, with the ability to present information clearly and persuasively.
- Strong relationship-building abilities and a focus on creating long-term partnerships with key stakeholders.
- Ability to work independently, manage your own schedule, and take initiative in driving results.
- Full UK driving license and use of a vehicle.
- Happy to wear a branded uniform.
Additional Information:
- Competitive daily rate including holiday pay and completion bonus.
- Virtual training provided.
- Flexible working days, Monday to Saturday.
