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Front of House Team Member

2 months ago

Burgess Hill, West Sussex, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn in Burgess Hill. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and ensuring their stay is comfortable and enjoyable.
  • Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard.
  • Prepare and serve food and beverages to guests, using our menu and beverage options.
  • Manage cash and card transactions accurately and efficiently.
  • Contribute to a positive and inclusive team culture, supporting colleagues and promoting a safe and respectful work environment.

What We Offer:

  • A competitive hourly rate, up to £ per hour.
  • A permanent contract, with guaranteed hours and a clear career path within our business.
  • Training and support to help you succeed in your role.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

At Whitbread, we believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes applications from under-represented groups, including women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community.

We offer a range of benefits and support to help you succeed in your role and achieve your career goals. If you are passionate about delivering exceptional customer service and working in a dynamic and inclusive team, we would love to hear from you.